Refund policy

Return and Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund under the conditions below.

Returns

  • You have 14 days from the date of delivery to request a return.
  • Items must be:
    • Unused and in original condition
    • In original packaging
    • Accompanied by proof of purchase

Non-returnable items

  • Gift cards
  • Downloadable/digital products
  • Personal care items (if opened)
  • Customized or made-to-order products

Refunds

  • Once we receive and inspect your return, we will notify you.
  • If approved, your refund will be issued to your original payment method within 7 business days.
  • Shipping costs are non-refundable (unless the item is defective or incorrect).

Exchanges

We only replace items if they are defective or damaged.