Refund policy
Return and Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund under the conditions below.
Returns
- You have 14 days from the date of delivery to request a return.
- Items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
Non-returnable items
- Gift cards
- Downloadable/digital products
- Personal care items (if opened)
- Customized or made-to-order products
Refunds
- Once we receive and inspect your return, we will notify you.
- If approved, your refund will be issued to your original payment method within 7 business days.
- Shipping costs are non-refundable (unless the item is defective or incorrect).
Exchanges
We only replace items if they are defective or damaged.